Disclaimer
Terms of Use
This website is owned by Usocore. Any access or use of this web site is subject to the following Terms of Use (TU). By acceding or using this web site, you accept the Terms of Use Agreement. If you do not agree to the TU, you may not access to this web site.
Copyright
The entire contents of this web site are property of Usocore and are subject to copyright protection. They may not, under any circumstances and without the express written consent of Usocore be copied other than for non-commercial individual use and thereafter may not be recopied, reproduced or otherwise redistributed. Except as expressly provided above, you may not otherwise copy, display, download, distribute, modify, reproduce, republish or retransmit any information, text or documents contained in this web site or any portion thereof in any electronic medium or in hard copy, or create any derivative work based on such images, text or documents. Any copy of this document or portion thereof must include this copyright notice as well as all other proprietor notices.
Trademarks
Unless otherwise indicated, all product names are trademarks of Usocore, its affiliates or related companies. The use of these trademarks is expressly prohibited and may be a violation of copyright or trademark law.
Damages
By acceding this web site, you agree to compensate Usocore for all damages resulting from any violation by you of these TU.
Content
All information provided on this web site is for informational and educational use solely. In no event shall Usocore be liable for any damages, including indirect or incidental damages, arising out of access to, use of or inability to use this web site or any errors or omissions in the content thereof. Usocore disclaims all responsibility for either the content or the nature of sites of third linked to this web site.
Laws
This Terms of Use Agreement and your use of the web site is governed solely by the Belgian Laws. Any dispute arising from this Agreement shall be brought before the Courts and Tribunals of Brussels.
Miscellaneous
If any provision of this Agreement is held to be unlawful, void or unenforceable, this provision shall be held non existent without interfering with the validity and enforceability of all other provisions. Usocore reserves the right to update the TU and the content of its web site at any time.
Privacy
The website www.usocore.com, (hereafter: the “Website”) is
offered by:
Usocore NV (hereafter “Usocore ”, “our”, “we”)
Feel free to contact us should you have any privacy-related questions. We promise to reply soon!
WHY THIS PRIVACY STATEMENT?
Every person (hereafter the “User”) who visits or uses the Website
discloses a certain amount of personal data. The personal data is
information which allows Usocore to identify you as a natural
person, regardless of whether we actually do this. You are
identifiable as soon as it is possible to create a direct or
indirect link between one or more data and you as a natural person.
We only use and process your personal data in accordance with the
Privacy Regulations and the other applicable regulations. Every
reference to the Regulation is a reference to the Regulation of 27
April 2016 on the Protection of Natural Persons with regard to the
Processing of Personal Data and on the Free Movement of such Data
(The GDPR).
Through this Privacy Statement the User is informed about the
possible collection and processing of his or her personal data.
Usocore reserves the right to modify this Privacy Policy at
all times. Every substantial change will be clearly communicated
towards the User. We advise the User to consult this document
regularly.
WHO IS RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA?
1 CONTROLLER
Usocore is responsible for the processing and decides alone
or in cooperation with others which personal data are being
collected as well as the purposes and the technical and
organisational means with regard to the processing of those
personal data.
2. PROCESSOR(S)
Usocore is free to rely on data processors. A processor is
the natural or legal person who processes your personal data upon
request and on behalf of the data controller. The processor is
required to ensure the security and confidentiality of the data.
The processor shall always act on the instructions of the data
controller.
Usocore relies on the following categories of "processors":
- MS Dynamics
- Goldmine CRM
ON WHAT LEGAL GROUNDS ARE MY DATA PROCESSED?
In accordance with the Regulation we process personal data on the
following legal grounds:
• On the basis of the execution of the contract agreed upon with
you or the execution of pre-contractual steps taken at your
request;
• On the basis of compliance with legal or regulatory provisions
with regard to the management of the contractual relationship;
• On the basis of our legitimate interest to answer the questions
that are asked by the User through the contact form.
WHICH PERSONAL DATA ARE BEING PROCESSED?
Usocore commits to only collect and process your personal
data which are necessary for achieving the purposes pursued by
Usocore . The following categories of personal data shall be
processed:
• Personal identification data (last name, first name , address,
company);
• Contact details (telephone number and e-mail);
• Billing information;
• Electronic identification data (IP-address, location, cookies)
This data can be collected when you use the contact form on our
website. Other personal data may be collected at a later time, for
example in the context of our after-sales. The amount of data
collected depends on your use of the Website and the
functionalities of the Website. We also use cookies in order to
recognise the User and to offer the User a personalised user
experience, to remember technical choices (for example, language
choices), and to detect and correct any errors which might be
present on the Website. For more information concerning the use of
cookies, we kindly refer you to our Cookie Statement
FOR WHICH PURPOSES ARE MY PERSONAL DATA BEING USED?
Usocore collects your personal data for the purpose of
offering every User of our a safe, optimised and personal user
experience of our Website and the offered services. If these data
are missing, are incorrect or incomplete, Usocore reserves
the right to suspend or cancel certain operations.
Usocore commits to solely process your personal data for the
following purposes:
• Customer Management: customer administration, order management,
order management, deliveries, invoicing, support and complaint
monitoring;
• To manage the contractual relationship to which the User is a
party;
• To detect and protect Users against fraud, mistakes and/or
criminal behaviours;
• To answer questions and comments that are obtained through the
contact form.
When visiting the website of Usocore , some data are being
collected for statistical purposes. These data are: IP-address,
probable location of consultation, hour and day of the consultation
and the pages which are being consulted.
The User provides the personal data to Usocore himself and
can therefore exercise some kind of control. When certain data is
incomplete or apparently incorrect, Usocore has the right to
postpone some expected actions temporarily or permanently.
WHO RECEIVES YOUR PERSONAL DATA?
Your personal data are processed for internal use within
Usocore only. Your personal data will not be sold, passed on
or communicated to any third parties, except in case you have given
us your explicit prior consent. Your personal data will be shared
with the processors that Usocore relies on.
Usocore has taken every legal and technical precaution to
avoid unauthorized access to and use of the data. In the event of a
data breach, Usocore will immediately take every possible
measure to limit the damages to a minimum.
HOW LONG DO WE STORE YOUR PERSONAL DATA?
Your data is stored for as long as necessary to achieve the
objectives set out in article 3.6. They will be erased from our
database as soon as they are no longer necessary for the ends
pursued or if you validly exercise your right to erasure.
WHAT ARE MY RIGHTS?
1 GUARANTEE OF A LEGITIMATE AND SECURE PROCESS OF YOUR PERSONAL
DATA
Your personal data are always processed for the legitimate purposes
explained in article 5. They are collected and processed in an
appropriate, relevant and non-excessive manner, and are not kept
longer than necessary to achieve the intended purposes.
2 RIGHT TO ACCESS
If you can prove your identity, you have the right to obtain
information about the processing of your data. Thus, you have the
right to know the purposes of the processing, the categories of
data concerned, the categories of recipients to whom the data are
transmitted, the criteria used to determine the data retention
period, and the rights that you can exercise on your data.
3 RIGHT TO RECTIFICATION OF YOUR PERSONAL DATA
Inaccurate or incomplete personal data may be corrected. You can
request Usocore in writing to rectify inaccurate or
incomplete personal data.
4 RIGHT TO ERASURE (OR “RIGHT TO BE FORGOTTEN”)
You also have the right to obtain the erasure of your personal data
under the following assumptions:
• Your personal data are no longer necessary for the intended
purposes;
• You withdraw your consent to the processing and there is no other
legal ground for processing;
• You have validly exercised your right of opposition;
• Your data has been illegally processed;
• Your data must be deleted to comply with a legal obligation.
The deletion of data is mainly related to visibility; it is
possible that the deleted data are still temporarily stored.
5 RIGHT TO LIMITATION OF PROCESSING
In certain cases, you have the right to request the limitation of
the processing of your personal data, especially in case of dispute
as to the accuracy of the data, if the data are necessary in the
context of legal proceedings or the time required to Usocore
to verify that you can validly exercise your right to erasure.
6 RIGHT TO OBJECT
You have the right to object at any time to the processing of your
personal data for direct marketing purposes. Usocore will
stop processing your personal data unless it can demonstrate that
there are compelling legitimate reasons for the processing which
prevail over your right to object.
7 RIGHT TO DATA PORTABILITY
You have the right to obtain any personal data which you have
provided us in a structured, commonly used and machine readable
format. At your request, this data may be transferred to another
provider unless it is technically impossible.
8 RIGHT TO WITHDRAW YOUR CONSENT
You may withdraw your consent to the processing of your personal
data at any time, for example for direct marketing purposes.
9 HOW TO EXERCISE MY RIGHTS?
If you wish to exercise your rights, you must send a written
request and proof of identity by registered mail to Usocore ,
Vosveld 15, 2110 Wijnegem, Belgium or by email to info@usocore.com.
We will respond as soon as possible, and no later than one (1)
month after receipt of the request.
10 POSSIBILITY TO LODGE A COMPLAINT
If you are not satisfied with the processing of your personal data
by Usocore , you have the right to lodge a complaint with the
competent Data Protection Authority (for Belgium:
https://www.privacycommission.be/).