Disclaimer & privacy
Gebruiksvoorwaarden
Deze website is eigendom van Usocore nv.
Contacteer ons via info@usocore.com of +32 3 326 30 00.
De maatschappelijke zetel is gevestigd :
Vosveld 15 -
B- 2110 Wijnegem
België
met ondernemings/BTW nr : BE 0475 040 672.
De toegang tot of het gebruik van deze website is ondergeschikt aan de onderstaande gebruiksvoorwaarden (GV). Door deze website te betreden of te gebruiken stemt u in met de gebruiksvoorwaarden. Bent u het niet eens met de gebruiksvoorwaarden, dan mag u deze website niet betreden.
Copyright
De volledige inhoud van deze website en het eigendom van Usocore worden beschermd door het auteursrecht. Zonder de uitdrukkelijke schriftelijke toestemming van Usocore is het strikt verboden de inhoud te kopiëren, behalve voor niet-commercieel individueel gebruik; ook nadien mag de inhoud niet worden gekopieerd, gereproduceerd of op enige andere wijze worden herverdeeld. Behoudens andersluidende bovenstaande bepaling is het verboden informatie, tekst of documenten op deze website of eender welk deel daarvan in elektronische of gedrukte vorm te kopiëren, laten zien, downloaden, verdelen, wijzigen, reproduceren, opnieuw publiceren of doorzenden, alsook om afgeleid werk te creëren op basis van de afbeeldingen, tekst of documenten op de website. Elke kopie van dit document of een deel daarvan moet dit bericht inzake copyright en alle andere kennisgevingen inzake eigendom vermelden.
Handelsmerken
Behoudens andersluidende vermelding zijn alle productnamen handelsmerken van Usocore of van haar dochterondernemingen of aanverwante bedrijven. Het gebruik van deze handelsmerken is uitdrukkelijk verboden en kan een inbreuk vormen op de wetgeving betreffende auteursrecht of handelsmerken.
Schade
Door deze website te betreden, gaat u ermee akkoord Usocore te vergoeden voor alle schade die voortvloeit uit eender welke inbreuk die u begaat op deze gebruiksvoorwaarden.
Inhoud
Alle gegevens op deze website hebben uitsluitend informatieve of educatieve doeleinden. Usocore kan in geen geval aansprakelijk worden gesteld voor schade, inclusief directe of incidentele schade, die voortvloeit uit het betreden of gebruiken van deze website, uit de onmogelijkheid om de website te gebruiken of voor fouten of weglatingen in de inhoud op deze website. Usocore verwerpt alle aansprakelijkheid voor de inhoud of de aard van de websites van derden die met deze website zijn verbonden.
Toepasbaar recht
Deze gebruiksvoorwaarden en het gebruik van deze website worden uitsluitend beheerst door het Belgisch recht. Elk geschil dat uit deze gebruiksvoorwaarden voortvloeit, wordt voor de hoven en rechtbanken van Brussel gebracht.
Varia
Indien een bepaling van deze gebruiksvoorwaarden onwettig, nietig of niet afdwingbaar is, dan wordt deze bepaling geacht niet te bestaan en doet ze geen afbreuk aan de geldigheid en afdwingbaarheid van alle overige bepalingen. Usocore behoudt zich het recht voor de gebruiksvoorwaarden bij te werken en de inhoud van haar website te allen tijde aan te passen.
Privacy Statement
The website www.usocore.com, (hereafter: the “Website”) is
offered by:
Usocore NV (hereafter “Usocore ”, “our”, “we”)
Feel free to contact us should you have any privacy-related
questions. We promise to reply soon!
WHY THIS PRIVACY STATEMENT?
Every person (hereafter the “User”) who visits or uses the Website
discloses a certain amount of personal data. The personal data is
information which allows Usocore to identify you as a natural
person, regardless of whether we actually do this. You are
identifiable as soon as it is possible to create a direct or
indirect link between one or more data and you as a natural
person.
We only use and process your personal data in accordance with the Privacy Regulations and the other applicable regulations. Every reference to the Regulation is a reference to the Regulation of 27 April 2016 on the Protection of Natural Persons with regard to the Processing of Personal Data and on the Free Movement of such Data (The GDPR).
Through this Privacy Statement the User is informed about the possible collection and processing of his or her personal data. Usocore reserves the right to modify this Privacy Policy at all times. Every substantial change will be clearly communicated towards the User. We advise the User to consult this document regularly.
WHO IS RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA?
1 CONTROLLER
Usocore is responsible for the processing and decides alone
or in cooperation with others which personal data are being
collected as well as the purposes and the technical and
organisational means with regard to the processing of those
personal data.
2. PROCESSOR(S)
Usocore is free to rely on data processors. A processor is
the natural or legal person who processes your personal data upon
request and on behalf of the data controller. The processor is
required to ensure the security and confidentiality of the data.
The processor shall always act on the instructions of the data
controller.
Usocore relies on the following categories of
"processors":
- MS Dynamics
- Goldmine CRM
ON WHAT LEGAL GROUNDS ARE MY DATA PROCESSED?
In accordance with the Regulation we process personal data on the
following legal grounds:
• On the basis of the execution of the contract agreed upon with
you or the execution of pre-contractual steps taken at your
request;
• On the basis of compliance with legal or regulatory provisions
with regard to the management of the contractual relationship;
• On the basis of our legitimate interest to answer the questions
that are asked by the User through the contact form.
WHICH PERSONAL DATA ARE BEING PROCESSED?
Usocore commits to only collect and process your personal
data which are necessary for achieving the purposes pursued by
Usocore . The following categories of personal data shall be
processed:
• Personal identification data (last name, first name , address,
company);
• Contact details (telephone number and e-mail);
• Billing information;
• Electronic identification data (IP-address, location,
cookies)
This data can be collected when you use the contact form on our website. Other personal data may be collected at a later time, for example in the context of our after-sales. The amount of data collected depends on your use of the Website and the functionalities of the Website. We also use cookies in order to recognise the User and to offer the User a personalised user experience, to remember technical choices (for example, language choices), and to detect and correct any errors which might be present on the Website. For more information concerning the use of cookies, we kindly refer you to our Cookie Statement
FOR WHICH PURPOSES ARE MY PERSONAL DATA BEING USED?
Usocore collects your personal data for the purpose of
offering every User of our a safe, optimised and personal user
experience of our Website and the offered services. If these data
are missing, are incorrect or incomplete, Usocore reserves
the right to suspend or cancel certain operations.
Usocore commits to solely process your personal data for
the following purposes:
• Customer Management: customer administration, order management,
order management, deliveries, invoicing, support and complaint
monitoring;
• To manage the contractual relationship to which the User is a
party;
• To detect and protect Users against fraud, mistakes and/or
criminal behaviours;
• To answer questions and comments that are obtained through the
contact form.
When visiting the website of Usocore , some data are being
collected for statistical purposes. These data are: IP-address,
probable location of consultation, hour and day of the consultation
and the pages which are being consulted.
The User provides the personal data to Usocore himself and can therefore exercise some kind of control. When certain data is incomplete or apparently incorrect, Usocore has the right to postpone some expected actions temporarily or permanently.
WHO RECEIVES YOUR PERSONAL DATA?
Your personal data are processed for internal use within
Usocore only. Your personal data will not be sold, passed on
or communicated to any third parties, except in case you have given
us your explicit prior consent. Your personal data will be shared
with the processors that Usocore relies on.
Usocore has taken every legal and technical precaution to avoid unauthorized access to and use of the data. In the event of a data breach, Usocore will immediately take every possible measure to limit the damages to a minimum.
HOW LONG DO WE STORE YOUR PERSONAL DATA?
Your data is stored for as long as necessary to achieve the
objectives set out in article 3.6. They will be erased from our
database as soon as they are no longer necessary for the ends
pursued or if you validly exercise your right to erasure.
WHAT ARE MY RIGHTS?
1 GUARANTEE OF A LEGITIMATE AND SECURE PROCESS OF YOUR PERSONAL
DATA
Your personal data are always processed for the legitimate purposes
explained in article 5. They are collected and processed in an
appropriate, relevant and non-excessive manner, and are not kept
longer than necessary to achieve the intended purposes.
2 RIGHT TO ACCESS
If you can prove your identity, you have the right to obtain
information about the processing of your data. Thus, you have the
right to know the purposes of the processing, the categories of
data concerned, the categories of recipients to whom the data are
transmitted, the criteria used to determine the data retention
period, and the rights that you can exercise on your data.
3 RIGHT TO RECTIFICATION OF YOUR PERSONAL DATA
Inaccurate or incomplete personal data may be corrected. You can
request Usocore in writing to rectify inaccurate or
incomplete personal data.
4 RIGHT TO ERASURE (OR “RIGHT TO BE FORGOTTEN”)
You also have the right to obtain the erasure of your personal data
under the following assumptions:
• Your personal data are no longer necessary for the intended
purposes;
• You withdraw your consent to the processing and there is no other
legal ground for processing;
• You have validly exercised your right of opposition;
• Your data has been illegally processed;
• Your data must be deleted to comply with a legal obligation.
The deletion of data is mainly related to visibility; it is
possible that the deleted data are still temporarily stored.
5 RIGHT TO LIMITATION OF PROCESSING
In certain cases, you have the right to request the limitation of
the processing of your personal data, especially in case of dispute
as to the accuracy of the data, if the data are necessary in the
context of legal proceedings or the time required to Usocore
to verify that you can validly exercise your right to erasure.
6 RIGHT TO OBJECT
You have the right to object at any time to the processing of your
personal data for direct marketing purposes. Usocore will
stop processing your personal data unless it can demonstrate that
there are compelling legitimate reasons for the processing which
prevail over your right to object.
7 RIGHT TO DATA PORTABILITY
You have the right to obtain any personal data which you have
provided us in a structured, commonly used and machine readable
format. At your request, this data may be transferred to another
provider unless it is technically impossible.
8 RIGHT TO WITHDRAW YOUR CONSENT
You may withdraw your consent to the processing of your personal
data at any time, for example for direct marketing purposes.
9 HOW TO EXERCISE MY RIGHTS?
If you wish to exercise your rights, you must send a written
request and proof of identity by registered mail to Usocore ,
Vosveld 15, 2110 Wijnegem, Belgium or by email to info@usocore.com.
We will respond as soon as possible, and no later than one (1)
month after receipt of the request.
10 POSSIBILITY TO LODGE A COMPLAINT
If you are not satisfied with the processing of your personal data
by Usocore , you have the right to lodge a complaint with the
competent Data Protection Authority (for Belgium:
https://www.privacycommission.be/).